Last-Mile AI Solutions

Real results, not more
AI jargon.

9Packets is a boutique digital agency that gets you found — by people and by AI — then turns that visibility into profitable customers.

Trusted by teams at

TIME.com Condé Nast HarperCollins Houghton Mifflin Britannica Merriam-Webster Global Disability Inclusion Jarden Consumer Solutions

Projects we are currently working on...

Real, active engagements — shown honestly, including the ones still underway.

IN PROGRESS

Rebuilding organic growth for a multi-location law firm after a redesign tanked their traffic and pipeline. See the spotlight→

IN PROGRESS

Building a custom AI estimating engine for a high-end NYC HVAC contractor. See the spotlight→

IN PROGRESS

Earning AI search visibility for a NYC healthcare device and software company. See the spotlight→

IN PROGRESS

Running live paid campaigns inside ChatGPT — one of the first agencies operating there. See Paid Marketing→

What we do...

Four disciplines, one senior team — coordinated instead of siloed.

Custom AI Solutions

We design and build AI systems that grow, automate, and optimize your business — not a generic chatbot bolted onto your website.

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SEO / GEO

Get found in Google, in Google AI Overviews, and in ChatGPT, Claude, Gemini, and Perplexity — one integrated visibility strategy.

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Customer Acquisition

We acquire profitable customers across search, AI, social, and email — measured against revenue, not vanity traffic.

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Paid Marketing

Paid media across search, social, and now ChatGPT — run by the same senior team that owns your organic strategy.

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Joe Berkowitz, Founder of 9Packets

Why 9Packets...

Founded in 2011. Almost two decades of hands-on digital strategy and execution, including deep work with large and small media companies. No junior resources, no templated playbooks. When you work with 9Packets, you work directly with Joe and a small team of senior specialists.

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What clients say...

“Joe was amazing to work with and was able to provide us with amazing service and expertise while implementing a multi-faceted marketing program for us. I would recommend Joe unreservedly.”

Condé Nast logo Jason HorowitzAssociate Director, Condé Nast

“Joe helped operationalize the opportunity and build the web business — branding, design, UX, engineering, editorial, and third-party integrations. Ultimately Joe launched our digital business, and what was promised was delivered.”

AirWheel Investments logo Allison RosenManaging Partner, AirWheel Investments

“Joe is one of the most knowledgeable people I know in the digital industry — a strong grasp of SEO, social, email, publishing, and paid content. Given his entrepreneurial background, Joe really does know what it takes to operate a business.”

TIME.com logo Craig EttingerGeneral Manager, TIME.com

Have a real digital problem AI can actually solve?

Let's talk for 30 minutes. No pitch deck, no productized package — just a straight conversation about what's broken and what it would take to fix it.

BOOK A 30-MINUTE CALL