What's Involved?
01
Research And
Analysis
Key Methods And Processes
- Expert interviews
- Data review
- Competitive analysis
- Content audit
- Stakeholder interviews
- User interviews
- Focus Groups
- Surveys
Key Deliverables
- Distillation of the key findings of the review process
- Strategic overview
- A high-level roadmap for the business, including an implementation plan, and resources required
02
Operationalizing
Your Project
Key Methods And Processes
- Full requirements documentation
- Phased launched plan of digital initiatives
- People resource requirements
- Identification and setup of key performance metrics (KPMs)
Key Deliverables
- Detailed plan of action
- A full budget for all digital initiatives
03
Project Build
Key Methods And Processes
- Informative architecture
- User experience
- Full design and branding
- Engineering of your digital products
- Content migration
- New content development
- SEO strategy
- Integration with email, social media, search etc.
Key Deliverable
- Final digital product including all supporting elements.
04
Project Testing
And Launch
Key Methods And Processes
- User testing
- Quality assurance
- SEO testing
- Performance testing
- Phased launch process
Key Deliverable
- Your full digital initiative live and working efficiently
05
Ongoing
Operational Support
Key Methods And Processes
- Technical support
- Platform maintenance
- Product enhancement
- Ongoing optimization
Key Deliverables
- Ongoing operational plan
- Corrective, perfective and preventive maintenance roadmap
